Refund policy

Right of withdrawal for consumers 
(Consumer is any natural person who enters into a legal transaction for purposes that can be attributed predominantly neither to their commercial nor their independent professional activity.)

Cancellation policy

Right of withdrawal
You have the right to revoke this contract within one month without giving any reason.
The withdrawal period is one month from the day
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- on which you or a third party named by you, who is not the supplier, have taken possession of the goods or has taken possession of the goods, if you have ordered one or more goods as part of a single order and these are or will be delivered as a unit;

- on which you or a third party named by you, who is not the supplier, have taken possession of the last goods or has taken possession of the last goods, if you have ordered several goods as part of a single order and these are delivered separately;

To exercise your right of withdrawal, you must (Salvatore Piccolo, Carl-von-Ossietzky-Straße 2, 59368 Werne, Telefonnr. : 017641523258, e-mail address: info@ncdofficial.com) by means of a clear declaration (eg a letter sent by mail or e-mail) üs inform about your decision to revoke this contract. You can use the attached sample withdrawal form, which is not mandatory.
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To meet the cancellation deadline, it is sufficient that you send the notice über the exercise of the right of withdrawal before the expiry of the cancellation period.

Consequences of revocation

If you revoke this contract, we will reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within 14 days from the day on which we received the notification of your cancellation of this contract. For this refund we use the same means of payment that you used in the original transaction, unless otherwise expressly agreed with you; in no case will you be charged because of this refund.
We can refuse the return payment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You shall return the Goods without undue delay and in any event no later than 14 days from the day on which you notify us üabout the revocation of this contract to us return or ühand over. The deadline is met if you send the goods before the expiry of the period of 14 days.

You bear the direct cost of Rücksendung the goods.

You must pay for any loss in value of the goods only if this loss in value is due to handling of the goods that is not necessary for testing the quality, properties and functioning of the goods.

Exclusion or exclusion reasons

The right of withdrawal does not apply to contracts

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- for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is relevant or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods that can spoil quickly or whose expiration date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market, on which the entrepreneur has no influence;
- for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts
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- for the delivery of sealed goods that are not suitable for return due to reasons of health protection or hygiene, if their seal was removed after delivery;
- for the delivery of goods, if these have been inseparably mixed with other goods after delivery due to their nature;
- for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.



Sample cancellation form

(If you want to revoke the contract, please fill out this form and return it)
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- To Salvatore Piccolo, Carl-von-Ossietzky-Straße 2, 59368 Werne, email address: info@ncdofficial.com :

- I/we (*) hereby revoke the contract concluded by me/us (*)   for the purchase of the following goods (*)/
  the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature of consumer(s) (only if notice is on paper)
- Date

(*) Delete where inapplicable.